The Billing & Receipts Division serves the citizens and the City of San Angelo through timely and accountable records of general accounts receivable, utility billing and cash receipts, and by offering a variety of payment options.
Ways to pay
Five avenues exist for paying a City of San Angelo municipal services statement. You will need your account number.
* Online - Visit the City’s website. Online credit card payments can be made month-to-month or by establishing an automatically recurring payment. Online payments are unavailable from 10 p.m.-2 a.m. daily and from 3:30 a.m.-4:30 a.m. Mondays for system updates.
* Mail - Mail a payment to the City of San Angelo Utility Billing/Collections, P.O. Box 5820, San Angelo, TX 76902. Make checks payable to City of San Angelo-Water or COSA-Water.
* In person - Bring payments to the Utility Billing/Collections office at 122 W. 1st St. Business hours are 8 a.m.-5 p.m. weekdays. An overnight drop box in the drive-through is available for after hour payments.
* Bank draft – You may set up an automatic monthly draft on your bank account. To establish a draft, visit the Utility/Billing Collections office at 122 W. 1st Street, 8 a.m.-5 p.m. weekdays.
* Phone – You may also call Customer Service at 325-657-4323 and select the option to make a payment over-the-phone. Long-distance users may call 1-855-419-2758. Phone payments are unavailable from 10 p.m.-2 a.m. daily and from 3:30 a.m.-4:30 a.m. Mondays for system updates.
For more information about the municipal services statement and payments, call 325-657-4323.
For an explanation of the charges on your municipal services statement, visit the Water Customer Service page.