Water Utilities director retiring Dec. 8

Water Utilities Director Bill Riley is retiring from the City of San Angelo, effective Dec. 8.

The search for Riley’s successor begins Friday, Oct. 20, when the opening will be posted at cosatx.us/jobs.

Riley joined the City in December 2014 with more than 30 years experience as a water utilities professional. Over the past three years, he has spearheaded major efforts that have led to:

  • The purchase of the Ford Ranch, which protects San Angelo’s rights to the Hickory Aquifer from encroachment by other users.
  • Expansion of the Hickory Aquifer wellfield that will give San Angelo full access to its allotment from the groundwater source.
  • A new water rate structure that has put the water utility back on a path to financial sustainability. The new rates are also allowing for greater investment in water infrastructure and increasing the ability to finance future water supply projects.
  • An exhaustive search for future water supplies in coordination with the West Texas Water Partnership.
  • The replacement of water and sewer mains as part of the City’s 10-year plan to rebuild San Angelo’s worst streets.
  • The necessary research to update San Angelo’s nearly 100-year-old water treatment plant and to use retreated wastewater at some future point.

“San Angelo is mostly unaware how fortunate we were to have Bill Riley, his expertise and his experience,” Public Works Director Ricky Dickson said. “Water is our community’s most pressing challenge, and we’re in a far better position today than we were three years ago. That’s directly tied to Bill’s efforts and his leadership.

“Beyond that, he’s just a tremendous person,” Dickson added. “Hopefully, we can find someone of Bill’s caliber. It’s important to find the right person who fits this organization.”

The water utilities director is responsible for all operational and infrastructure matters related to water supply, productiondistributionquality and conservation. The director is also responsible for wastewater treatmentutilities maintenancebilling and customer service.

Riley cited pressing needs within his family as the reason for his retirement.

“I was drawn to this job because I knew how challenging San Angelo’s water issues are,” Riley said. “I hope I’ve made a difference that will serve this community well for generations to come. I wish I could continue, but life has other plans for me.”

Prior to joining the City, Riley served as president and general partner of Water Resources Management, LLC, a consulting firm that assisted water utilities with developing strategies for a broad spectrum of operational, management, financial and resource challenges. From 1991-2000, he served as the water/wastewater utilities manager in College Station, where he began his career in 1983. From 2000-02, Riley managed the water and wastewater consulting practice of Reed, Stowe & Yanke, providing financial, management and operations guidance to public sector clients.

Current drought level

The City is in standard conservation, which restricts outside watering to twice every seven days at no more than 1 inch per week. Runoff of more than 150 feet down any street, gutter, alley or ditch is also prohibited. 

Report watering violations by clicking on this link, or calling 325-277-8906. For more information, go to cosatx.us/water. Do your part; be water smart!

Water Distribution

Water Distribution provides maintenance, preventative maintenance, construction and emergency repair to all water and sewer lines throughout the City of San Angelo.  

Helpful hints

  • Check your sewer clean-out line several times a year. If there isn't a visible sign of water, then there could be a clog further up the line.
  • Don't put grease down sinks. This can clog pipes and sewer lines.
  • Check faucets (inside and outside) for leaks. Repair any leaking faucets promptly before they become bigger leaks or cause other problems. 

FAQs

How do I begin water and/or sewer service at my home or business?

Contact Water Customer Service at 325-657-4323 to set up an account.

Is it OK for me to turn the water off at the meter?

We recommend homeowners don't tamper with City water meters. If you break the meter or valve, you are responsible for the cost of the repair. We sugggest homeowners have a licensed plumber install a separate shut off valve for your use. 

Who do I contact when a fire hydrant is leaking, there is a water leak or sewer overflow in the street or alley, or water is coming from my meter?
Contact Water Distribution at 325-657-4295. Dispatchers are on call 7/24/365.

Who do I contact when I have a clogged sewer line?

Call a  plumber.The plumber will contact the City if there is a problem with the City line.