City Council reduces late fee charges

The City Council has approved lowering the fee for late payments for most water customers. The reduction from $25 to 15 percent of the amount due averages $20.84 for the 60,000 accounts that typically paid late in 2017.

The change will take effect June 1. Beginning on that date, water bill payments will be due 25 days after the billing date, three days earlier than current policy. The shorter payment cycle will ensure late fees appear on the bills to which they apply.

The City Council will consider final approval of the changes April 17.

The Council initiated the change at the request of customers. The change will reduce the water utility’s revenue about $250,000 per year.

Water Utilities Director Allison Strube reported to the City Council the water utility’s fund balance – unspent revenue from prior years – is projected to be $4.5 million at the end of the current fiscal year on Sept. 30. That is below the goal of $5.9 million, which represents 75 days of operating expense for the utility.

Water bill payments can be accepted:

  • Online at cosatx.us/waterbill.
  • Via an automatic monthly bank draft.
  • By calling 325-657-4323.
  • By mailing checks to P.O. Box 5820, San Angelo, TX 76902.
  • In person at 301 W. Beauregard Ave.

  

Current drought level

The City is in standard conservation, which restricts outside watering to no more than twice every seven days and no more than 1 inch per week. Watering is prohibited from noon-6 p.m., as is runoff of more than 150 feet down any street, gutter, alley or ditch. 

Report watering violations by clicking on this link or calling 325-657-4409. For more information, go to cosatx.us/water. Do your part; be water smart! 

Water Utilities

Of the City Council's five approved priorities, water tops that list. Learn more by clicking here.

Click here for water rates.

The Water Utilities Department administers the eight divisions that make up the "water department." Those divisions are:

Water Conservation

Water Conservation educates the public on how it can make the most efficient use of San Angelo's public water supply in an effort to conserve and preserve the community's most precious natural resource. 

Water Customer Service

Water Customer Service assists citizens in signing up and paying for the utility services provided through the City of San Angelo: water, sewer and trash pickup.

Water Distribution

Water Distribution provides maintenance, preventative maintenance, construction and emergency repair to all water and sewer lines throughout the City of San Angelo.

Water Production

Water Production is responsible for producing high-quality drinking water that meets safe drinking water standards and in sufficient quantities to supply the needs of the citizens and businesses of San Angelo. This is done by operating raw water supply facilities, treating the potable water supply and operating high service and remote pumping stations and tanks.

Water Quality

The mission of Water Quality is to analyze and evaluate the quality of the source water, treated water and wastewater for compliance with state-mandated water quality standards. 

Water Reclamation

Water Reclamation treats wastewater from the City of San Angelo to remove pollutants and to produce an environmentally safe water that meets state permit requirements. All of the reclaimed water is utilized for irrigation.

Water Utilities Maintenance

Water Utilities Maintenance provides maintenance, preventative maintenance and construction to all water and wastewater treatment plants, water pump stations, water storage tanks, wastewater lift-stations, more than 150 grinder pumps, the Sewer Farm pump station, Nasworthy Dam, Nasworthy irrigation canal, Twin Buttes Dam, and the Spence pipeline, water tanks and pump stations.

Hickory Aquifer project moves ahead

There’s a sense of urgency to develop the Hickory Aquifer to the full capacity San Angelo is allowed – for two reasons.Allison Strube

One, we need the water. Whenever San Angelo needs its full allocation of Hickory water, we want the infrastructure in place to pump, transport and treat it. The final phase of the Hickory’s development will involve drilling up to seven more wells and growing treatment capacity from 8 million gallons per day to 12 million.

Two, the City remains committed to selling the Ford Ranch, which sits atop the aquifer. The City last year purchased the ranch for about $43 million. That move protected San Angelo’s stake in a vital water source. The City expects to recoup much of that investment by selling the ranch, but we want to complete the infrastructure construction before placing it on the market.

This year, we’ll also begin analyzing potential improvements to the sewer system around Lake Nasworthy. The system is at max capacity, which limits economic development at the lake and nearby San Angelo Regional Airport.

The system is a complex network of hundreds of grinders, some 26 lift stations (which moves sewage from one line to another) and many miles of mains. Those lines pump their contents from one station to the next, before finally dumping into mains that rely upon gravity to move sewage.

Upgrading Nasworthy’s sewer system and growing its capacity will cost millions.

That project is a small part of a larger effort to improve our system’s infrastructure. This consists primarily of replacing mains that have surpassed their recommended life spans. We estimate the needs, including at both of San Angelo’s treatment plants, exceed $100 million each for water and sewer.

That’s daunting, but we expect to make significant headway this year. All of the water and sewer mains beneath Bell Street will be replaced as that roadway is rebuilt. And a long overdue effort to replace a sewer line in the Santa Rita neighborhood will also happen this year.

Allison Strube is the Water Utilities Director for the City of San Angelo. Contact her at 325-657-4209 or allison.strube@cosatx.us.

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