FAQs

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  • What time should I arrive at the airport before my scheduled departure?

  • Do I have to get a boarding pass prior to entering the security checkpoint?

  • What is the new process for checking and screening checked baggage?

  • Where do I pick up arriving passengers in the airport?

  • Where should I park to pick-up an arriving passenger?

  • Can I bring a beverage through the security checkpoint?

  • Can luggage be checked in at the curb?

  • My child will be flying alone. What are the procedures?

  • How many carry-ons can I bring on board the plane?

  • What items can I no longer carry on the plane?

  • Will I have to put my laptop, pager or cell phone through the X-ray machine?

  • Do I still check in at the ticket counter if I have an E-ticket?

  • What type of identification do I bring to the airport?

  • I have a complaint or a question regarding the security checkpoints. Who do I call?