About us

The Neighborhood & Family Services Department was created to consolidate city neighborhood and family support functions and services, most notably neighborhood revitalization, neighborhood code compliance and health and education services for women, infants and children). During a reorganization in the fall of 2014, the animal control function was added because of the similarity in ensuring code compliance, public health and a quality of life standard in neighborhoods.  

Community Development Building, second floor
52 W. College Ave.
San Angelo, Texas 76903

8 a.m. to noon
1 p.m. to 5 p.m.
Monday-Friday

Main: 325-655-0824

Quick links

The department is comprised of four divisions.

Service Line Warranty Program 

Help protect your home systems with low-cost protection plans   

San Angelo is partnering with Service Line Warranties of America (SLWA), a HomeServe company and leading provider of home repair solutions, to offer our eligible residential customers optional repair service plans. This program offers affordable service plans, including sewer line blockages or breaks, and water service line leaks on their property. Homeowners are often unaware that they are responsible for these types of repair costs, which are also not covered by typical homeowners insurance. The marketing, customer service, and repairs using local, licensed, and approved contractors will be managed entirely by SLWA.  

For more information or for inquiries, please call 1-844-257-8795.

Exterior Water Service Line Coverage  

A leaking or broken exterior water service line can be expensive to repair or replace. Exterior Water Service Line Coverage protects you, up to the benefit amount, from the covered expense of repairing or replacing your water service line.  

Exterior Sewer/Septic Line Coverage  

Exterior Sewer/Septic Line Coverage protects you, up to the benefit amount, from the expense of a covered repair or replacement of your exterior sewer line from the external wall of your home up to your property boundary, or exterior septic line that takes wastewater away from the external wall of your home up to the point of connection to the septic tank on your property.  

Interior Plumbing and Drainage System Coverage   

Interior Plumbing and Drainage System Coverage protects you, up to the benefit amount, from the covered cost to repair or replace your interior plumbing and drainage lines. Common breakdowns range from blocked shower, sink or toilet drains to broken interior water pipes.   

Why choose Service Line Warranties of America?  

With everything you’re responsible for as a homeowner, an unexpected exterior water service, exterior sewer, or interior plumbing and drainage emergency isn’t something you should have to worry about. Eligible San Angelo homeowners can choose SLWA to bring them valuable protection for lines on their property and inside their homes.  

Since 2003, SLWA has provided eligible homeowners with solutions for the cost and inconvenience of home emergencies. SLWA and its parent company HomeServe have performed over 5.3 million repairs and earned a 4.8 out of 5 star rating from customers receiving service. SLWA is also accredited with an A+ rating from the Better Business Bureau.