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Water bill

Water utility customers can make payments in the following ways:

  • Pay Online - visit the City's online portal at Invoice Cloud.
    • *Online payments unavailable 10 p.m. to 2 a.m. daily and 3:30 a.m. to 4:30 a.m. Mondays for system updates.
      • Online credit card payments or e-check/bank drafts payments can be made month-to-month or by establishing an automatically recurring payment.
      • Go paperless and/or sign up for “Pay by Text” to receive notifications and pay via text message.

*It is critical that all customers use the City of San Angelo website to make utility payments. Customers who use third-party websites must be aware that under no circumstance is the City of San Angelo liable for any loss or damage of any kind incurred as a result of opting to use websites that are not secure or rely on information from third-party websites that could provide exposure to your personal information. It is at your own risk if you choose to make online payments outside of using the City of San Angelo site.

  • Mail
    • Mail payment to:
      City of San Angelo Utility Billing/Collections
      P.O. Box 5820, San Angelo, TX 76902.
  • Drop box (south side of building)
    • 24-hour payment drop box is located on the south side of City Hall Annex, 301 W. Beauregard Avenue. Please pay with check or money order to ensure proper credit.
  • Phone *Phone payments unavailable 10 p.m. to 2 a.m. daily and 3:30 a.m. to 4:30 a.m. Mondays for system updates.
    • Call Customer Service at 325-657-4323 and select the option to make a payment over the phone.
    • Long-distance users may call 1-855-419-2758.

Do not use DOXO to pay your City of San Angelo water bill. Some customers reported being directed to a website called DOXO to pay their bill online. The City of San Angelo's water utility is in no way affiliated with this service. The payment option for online payment is secured through our website at the link above.

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