Report leaks or sewer backup

325-657-4295 (answered 24/7/365)

Water Distribution provides maintenance, preventative maintenance, construction and emergency repair to all water and sewer lines throughout the City of San Angelo. 

Helpful hints

  • Check your sewer clean-out line several times a year. If there isn't a visible sign of water, then there could be a clog further up the line.
  • Don't put grease down sinks. This can clog pipes and sewer lines.
  • Check faucets (inside and outside) for leaks. Repair any leaking faucets promptly before they become bigger leaks or cause other problems. 

FAQs 

How do I begin water and/or sewer service at my home or business?

Contact Water Customer Service at 325-657-4323 to set up an account.

Is it OK for me to turn the water off at the meter?

We recommend homeowners don't tamper with City water meters. If you break the meter or valve, you are responsible for the cost of the repair. We suggest homeowners have a licensed plumber install a separate shut off valve for your use. 

Who do I contact when a fire hydrant is leaking, there is a water leak or sewer overflow in the street or alley, or water is coming from my meter?
Contact Water Distribution at 325-657-4295. Dispatchers are on call 7/24/365.

Who do I contact when I have a clogged sewer line?

Call a plumber. The plumber will contact the City if there is a problem with the City line.

Current drought level

San Angelo is in standard conservation, which restricts outside watering to twice every seven days at no more than 1 inch per week. Watering is prohibited between noon and 6pm. Runoff of more than 150 feet down any street, gutter, alley or ditch is also prohibited.

Report watering violations online here or call 325-657-4409. Do your part, be water smart!